APPRAISAL REVIEW, EVALUATIONS & MANAGEMENT
Evaluation - Review - Risk Advisory
In All Asset Classes
Evaluation - Review - Risk Advisory
In All Asset Classes
Policy and compliance
We develop and implement appraisal review policies, guidelines, and procedures consistent with the Interagency
Appraisal and Evaluation Guidelines, FIRREA, Dodd-Frank, USPAP and applicable federal and state requirements.
End-to-end valuation management
ARC manages every stage of the valuation process, from appraiser selection and engagement through final review, including building and maintaining your approved appraiser roster.
Portfolio risk analysis
We analyze existing loan portfolios for volatility and risk and recommend updated appraisals or evaluations based on current market conditions, including desk and field reviews of appraisals on existing loans.
Staff training
We train lender staff in USPAP, current appraisal theory and appraisal review, and keep them current as federal and state requirements change.
Independent third-party appraisal management strengthens your appraisal procedures and keeps them compliant with local, state and federal regulations.
Carefully reviewed, credible appraisal reports substantiate your collateral values and reduce lender risk and exposure.
Your staff are trained on our platform and kept current on appraisal guidelines, producing a better-quality loan product, reducing risk and exposure.
Every assignment goes to a competent, qualified appraiser matched to the property type.
Reviewing narrative and form appraisal reports takes more than familiarity with:
FRB, OCC, FDIC, NCUA, FNMA, IRS, Regulation Z and USPAP requirements.
It takes years of hands-on experience in the specific property type. ARC brings that depth, including business valuation review and machinery and equipment appraisal review.
Every service line is supervised by a Designated Member of the Appraisal Institute. Our chief review appraiser holds the FRICS, MAI, SRA, AI-GRS, CMEA, CCIM and CPM designations.
1. Local Knowledge
We track conditions in the markets and submarkets where your collateral sits, including the factors that move value.
2. Extensive Experience
Our appraisers collectively hold the profession's principal designations, including FRICS, MAI, SRA, and AI-GRS.
3. Company Size
We are sized so that every client is known to the people handling their work.
4. Regulatory Insight
As former state licensing board members, we follow proposed changes to state law as they develop, with access to education and professional networks few firms can match.
5. Review Depth
Our reviews go substantially beyond an automated valuation check or a FIRREA compliance checklist.
6. Dedicated Service
Every lender and appraiser works with a named point of contact accountable for the engagement and invested in their success.
7. Appraiser Selection
Because we know the local appraisers, each assignment goes to the best appraiser for the job, not the lowest bidder.
Transparent Pricing
Flat fees per order. No hidden fees, no percentage fees, fully disclosed, consistent with CFPB requirements.
No Fee-splitting With Appraisers
We take nothing from the appraiser's fee, in conformance with CFPB requirements.
Smoother Audits
We know what the FDIC and OCC look for, which means less scrutiny during regulatory examinations.
Direct Access
Our team is available for questions, unusual situations, confirmations, time-critical requests, audits and any last-minute needs.
Fast & Responsive
Fast response, turnaround times and personalized service, with quality as the first priority.
Current Knowledge
We stay ahead of changes to federal and state law, industry practice and continuing education.
Competitive Fees
Competitive fees that help your loan officers compete while lowering your operational costs.
The current edition of USPAP and the Interagency Appraisal and Evaluation Guidelines run to several hundred pages. Every one of those pages describes a minimum standard, just as engaging a State Certified Appraiser is a minimum standard.
ARC operates well above that floor. You gain an unbiased third-party firewall for your institution, reviewers who know how to match the right appraiser to each assignment, and appraisers with thousands of hours of education and multiple designations earned over multi-decade careers.
Examiners expect a documented review function, not simply a completed appraisal. At a minimum, interagency guidance expects a bank's appraisal review policies and procedures to specify:
Reviewer Qualifications Experience, education, training, and independence from the loan production function
Timing
Reviews completed before credit decisions are made
Scope
Calibrated to transaction type, risk, and size
Documentation & Findings
How reviews are recorded and communicated, including how inaccuracies, appraisal weaknesses, and ambiguities are resolved
Escalation
When an appraisal is rejected, and how potential fraudulent activity is referred to the appropriate regulator
ARC's review function is built to address every one of these requirements.
Federal Reserve supervisory staff have been explicit about both independence and depth:
"An institution's appraisal and evaluation review function should be independent from the loan production process. Further, staff conducting the reviews should have the knowledge and expertise to assess compliance with the Federal Reserve's appraisal regulations and guidelines. Though all appraisals need to be reviewed for compliance with appraisal regulations, guidelines, and professional standards, the stringency of the review of a particular appraisal or evaluation should increase as loan size or the property complexity increases."
"Internal reviews should determine whether the appraisal or evaluation is appropriate for the transaction, the risk of the transaction, and whether the process by which the collateral valuation is obtained ensures independence and quality."
Lynn Woosley, Supervision and Regulation Department, Federal Reserve Bank of Atlanta
The ARC Benefit:
Because we sit outside your institution entirely, independence from loan production is structural rather than procedural, there is no internal reporting line for an examiner to question.
Not all appraisal management companies operate to the same standard. Before you engage one, weigh them against these criteria:
- Licensure in your service area
- Experience and staff qualifications
- Pricing and fee transparency
- Technology and user-friendly online tools
- Reputation with both clients and appraisers
- Turn time and staff responsiveness
- Ability to customize a wide range of valuation services
Chris has worked in real estate valuation since 1993 and has spent nearly two decades reviewing appraisals and advising lenders, valued for a practical approach to the valuation issues lenders actually face. As a Designated Member of the Appraisal Institute, he supervises every ARC service line, and his CMEA designation extends that oversight to machinery and equipment appraisal review alongside business valuation. He served six years on the Alabama Real Estate Appraisers Board, giving him direct insight into how state regulation is written and enforced, and has worked as both an active broker and a CMBS mortgage banker - experience that shapes how he reads collateral from the lender's side of the table.
His designations span the full breadth of the profession: real property valuation and review (MAI, SRA, AI-GRS), machinery and equipment (CMEA), commercial investment (CCIM), property management (CPM), and international practice (FRICS).
Angie brings more than a decade of appraisal management experience and a working command of federal and state appraisal regulations. Her expertise covers Title XIV of the Dodd-Frank Wall Street Reform and Consumer Protection Act as it applies to appraiser independence, reporting requirements, AMC and ASC supervision, registration, evaluations, AVMs, and BPOs. She has served on the Alabama Real Estate Appraisers Board since 2013, where she chairs the Finance Committee and sits on the Education Committee - a vantage point that keeps ARC ahead of regulatory change rather than reacting to it.
Patrick joined ARC in 2011 after a banking career at APCO Employees Credit Union, where he handled loan underwriting and approval, account growth, and management of the paid mortgage portfolio at a $1 billion institution. That lender-side experience shapes how he approaches compliance at ARC: he has sat where our clients sit and understands what a credit decision needs from a review. He holds a B.S. in Finance from the University of Virginia and an M.B.A.
Todd began his appraisal career in 1998 and moved into review and compliance work early on, building nearly three decades of experience in the discipline. He joined ARC as Senior Review Appraiser in 2017 and conducts commercial and residential appraisal reviews across our client base. His AI-GRS designation is the Appraisal Institute's credential specific to review work - a distinction that matters when the review itself is the deliverable.
Dianne has managed accounts payable and receivable for ARC for more than 15 years. Her familiarity with the mortgage lending and appraisal processes makes her a valuable point of contact for clients and appraisers alike.
Calle Francia, San Juan, 00911, Puerto Rico
Hours: Monday - Friday 8am - 5pm
ARC Appraisers - 1551 Calle Francia Unit 5a, San Juan, PR 00911 - PO Box 531154, Birmingham, AL 35253