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About ARC
An independent review firm, run by people who have sat on the lender's side
ARC Appraisers reviews commercial real estate appraisals for banks and credit unions. Offices in Rogersville, Alabama and San Juan, Puerto Rico. More than 20,000 reviews completed. Every service line is supervised by a Designated Member of the Appraisal Institute.
Chris Baker is the chief review appraiser at ARC Appraisers and has spent 30 years in commercial real estate and business assets from every side of the transaction. He has appraised and reviewed commercial collateral, placed CMBS debt on more than $100 million of it, closed it as a First American and Stewart Title agent, inspected it, managed it, owned it, and brokered it. Every seat at the deal table but one: the lawyer's.
Regulators, lenders, and courts have relied on his judgment. He served on the board of directors and the loan and credit committee of a San Juan, Puerto Rico credit union (cooperativa) until it was sold. He served six years on the Alabama Real Estate Appraisers Board, one as chairman and all six as head of investigations and complaints. For the Appraisal Institute, he has graded demonstration reports and investigated professional-standards complaints. He has testified as an expert witness, served as a court-appointed Special Master on a $20 million asset division, and, as Chief Hearing Officer for the New Orleans City Council, decided more than 12,000 tax appeals.
He works in English and Spanish.
Designations
- MAI, AI-GRS, SRA, Appraisal Institute
- FRICS, Royal Institution of Chartered Surveyors
- CCIM, CCIM Institute
- ASA, American Society of Appraisers
- CMEA and SBA, for equipment and business valuation
- CPM, Institute of Real Estate Management
Licensing
- Certified General Appraiser in Alabama, Florida, and Louisiana
- Listed on the ASC National Registry
Service
- Alabama Real Estate Appraisers Board, six years; chairman one term
- Appraisal Institute demonstration report grader
- Chief Hearing Officer, New Orleans City Council tax appeals
- Court-appointed Special Master, Jefferson County, Alabama
Team
The people who do the work stand behind it
Commercial review, compliance, operations, and finance under one roof.
Todd Thurman
MAI, AI-GRS · Designated Reviewer
Todd began his appraisal career in 1998 and moved into review and compliance work early, building nearly three decades of experience in the discipline. He joined ARC in 2017 and conducts commercial and residential appraisal reviews across our client base. His AI-GRS is the Appraisal Institute's credential specific to review work.
Angie Frost
Chief Operating Officer
Angie runs ARC's operations and has more than a decade of appraisal management experience. Her expertise covers Title XIV of the Dodd-Frank Act as it applies to appraiser independence, AMC and ASC supervision and registration, evaluations, AVMs, and BPOs. She served on the Alabama Real Estate Appraisers Board from 2013 to 2019, where she chaired the Finance Committee and sat on the Education Committee.
Patrick Mackin
MBA · Senior Review Appraiser
Patrick joined ARC in 2011 from APCO Employees Credit Union, a $1 billion institution, where he underwrote and approved loans and managed the paid mortgage portfolio. At ARC he prepares desk reviews and compliance checklists across the firm's bank and credit union clients. He holds a B.S. in Finance from the University of Virginia and an M.B.A.
Dianne Word
Chief Financial Officer
Dianne has run ARC's finances, payables, and receivables for more than 15 years. She knows the mortgage lending and appraisal process from the inside. Clients and appraisers call her first on invoicing and appraiser payment.